AI’s job creation potential, by Tech Mahindra CEO

Tech Mahindra CEO on AI and jobs Artificial intelligence (AI) is often seen as a threat to human jobs, especially in the IT sector. However, CP Gurnani, the CEO and Managing Director of Tech Mahindra, one of India’s leading IT services companies, has a different perspective. He believes that AI, or what he calls ‘applied intelligence’, will create more jobs rather than wipe them out.

Gurnani said that he is happy with the developments of generative AI, a type of AI that can produce new content or data based on existing data. Examples of generative AI include ChatGPT and Bing AI, which can generate computer codes, solve arithmetic problems, write news articles, and more.

“I am so happy about the generative AI. To me, it did not take away jobs. It created jobs. Technology is the heart of everything,” he said.

Gurnani explained that the use cases of generative AI are still being defined, which means that there is a lot of potential for innovation and job creation in the future. He said that generative AI will enable new applications and services that will require human skills and expertise.

“Generative AI will create new opportunities for people who can design, develop, test, deploy, and maintain these applications and services. It will also create new opportunities for people who can use these applications and services to solve real-world problems and create value for customers and society,” he said.

Gurnani’s optimism about the impact of AI on the IT industry and the future of work is shared by other Indian tech leaders.

Gurnani also spoke about the current state of the tech sector, especially in the west, where many companies are facing layoffs due to the macroeconomic conditions. He said that it is not a ‘tech winter’, but rather a phase of adjustment and reprioritization. He pointed out that successful tech companies like Amazon, Microsoft, Google, and Apple are still showing growth in their results.

Gurnani’s vision of the future of the tech sector is reflective of the potential that technology has to offer in the coming years. He said that AI will not take away jobs, but create jobs, and that technology is the heart of everything.

The rapid advancements in artificial intelligence (AI) have sparked concerns about job displacement, particularly in the IT sector. However, CP Gurnani, the CEO and Managing Director of Tech Mahindra, holds an optimistic view, asserting that generative AI, or ‘applied intelligence,’ will not eliminate jobs but rather create new opportunities for growth. In a recent interview, Gurnani expressed his enthusiasm for generative AI, emphasizing its potential to generate employment and foster innovation.Tech Mahindra CEO on AI

Generative AI, a category that includes technologies like ChatGPT and Bing AI, has the ability to produce new content or data based on existing information. Gurnani believes that this type of AI is not a threat to employment; instead, it acts as a catalyst for job creation. He highlighted the ongoing process of defining use cases for generative AI, indicating a vast potential for innovation and job opportunities in the future.

According to Gurnani, generative AI will give rise to new applications and services, necessitating human skills and expertise for design, development, testing, deployment, and maintenance. This, in turn, will open doors for individuals who can utilize these applications and services to address real-world challenges and create value for both customers and society.

Tech Mahindra CEO on AI and jobs Gurnani’s positive outlook aligns with the sentiments of other influential figures in the Indian tech industry. NR Narayan Murthy, founder of Infosys, stated that technologies akin to ChatGPT and Bing AI would not replace humans but enhance their capabilities. Milind Lakkad, the lead HR of Tata Consultancy Services (TCS), echoed this sentiment, emphasizing that generative AI should be viewed as a co-worker rather than a competitor for human workers. Tech Mahindra CEO on AI

Addressing the current state of the tech sector, Gurnani acknowledged challenges faced by companies in the West, with some undergoing layoffs due to macroeconomic conditions. However, he emphasized that this is not a ‘tech winter’ but a phase of adjustment and reprioritization. Gurnani pointed out that major tech companies like Amazon, Microsoft, Google, and Apple continue to exhibit growth, signifying ongoing opportunities in the industry.

Gurnani’s optimistic vision for the future of the tech sector underscores the transformative potential of technology. Contrary to the fear of job loss, he envisions AI as a force that will not only sustain but enhance employment opportunities. As technology continues to evolve, Gurnani believes that AI will be at the heart of innovation, paving the way for a future where human skills collaborate with generative AI to create unprecedented value.Tech Tech Mahindra CEO on AI

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